Welcome to the Information Technology Department

776 NE 125 Street - Suite 403
North Miami, FL 33161
Telephone: 305-895-9850
Fax: 305-891-8100
Office Hours:
Monday - Friday
8:00 a.m. - 6:00 p.m.

Mission Statement
"Support the entire City by providing leadership to stakeholders concerning the appropriate application of technology and communication services, efficiently and in a timely manner."

Ricardo Castillo - Information Technology Director
MSMIS, CGCIO™, BRMP, ITIL Certified, Microsoft Certified IT Professional

Services Offered:

  • Application Support Services Audio Visual Support
  • Manage and support on City’s Enterprise Resource Planning System (Tyler EDEN)
  • Managing and maintaining the network infrastructure
  • Managing the operation of the telephone systems for departments
  • Providing for the secure sharing of information between departments
  • Providing software training for City staff


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City of North Miami | 776 NE 125 Street | North Miami | Florida 33161 | 305.893.6511